All HTD speakers carry a FIVE YEAR WARRANTY on both parts and labor. All HTD electronics, including our whole-house audio products and subwoofer amplifiers, carry a TWO YEAR WARRANTY on both parts and labor.
Should your HTD speaker or component fail to operate properly at any time during the warranty period, HTD will repair or replace (at our option) the item barring any indication of misuse or abuse. Normal "wear and tear", including aesthetic issues such as color-fading, are not covered under warranty. Freight to an HTD authorized facility is paid by the customer. Return freight is paid by HTD. Please note that for international shipments, any customs charges, duties, or taxes are still the responsibility of the customer.
Warranty registration occurs automatically at the time your order is placed. There is no need to complete or mail in additional paperwork. Prior to returning any merchandise to HTD, please call toll free 866-483-2834 or local 972-312-9900 or complete our Contact HTD form to obtain a return authorization number and complete instructions.
At HTD, we believe the value of the internet comes from more than simple convenience, it's the benefit you get from being able to interact with, and buy directly from, the manufacturer of the products you care about. So Contact HTD, send us an email, give us a call on our toll free line (866-HTD-AUDIO or 866-483-2834), or take advantage of our risk free 30-day guarantee. You'll be glad you did.
Home Theater Direct, Inc.
1000 Shiloh Rd. #100
Plano, TX 75074
toll free 866-483-2834
Mon-Fri 8am-6pm, CST