Contact us

We are available by phone and email for assistance with orders, home audio plans, and general questions. Most orders received by 2PM Central Time are shipped the same business day. "Hold for pickup" is available as a shipping option for our local customers. Pickup is available M-F, 11am-4pm from our back dock. We will notify you by email when your order is ready.

If you are going to be in our area, we'd love to meet you, but currently by appointment only. Please book online at least a day in advance to schedule a showroom visit.

Visit our Frequently Asked Questions Page

Home Theater Direct, Inc.
1000 Shiloh Rd #100
Plano, TX 75074
toll free: 866-HTD-AUDIO (866-483-2834)
Monday-Friday 8am-6pm Central Time
Map and Directions

Completing this form ensures that we receive your information. You are also welcome to send us an email directly at but there is always a chance that our spam filters will block your email. We respond to most requests within one business day (M-F 8am-6pm Central).
If you would like assistance with a whole-house audio plan, please use this form instead.


(If you have an account with us, please enter the email address associated with your account.)

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- If you would like to read more about whole-house audio, check out our president’s White Paper.
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