| 30-Day Guarantee
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All HTD products include a 30 day risk free, money-back GUARANTEE. We're so sure you're going to love your new HTD products that if, after trying them out in your own home, you are not completely satisfied that HTD offers the absolute best value in home audio, simply return what you don't want within 30 days of receipt, *undamaged and in the original packaging, and we will refund your credit card (or provide store credit for money orders) for the full amount of your purchase. In most cases we will also refund your initial shipping charge (please note: shipping charges are refunded at the lesser of the UPS actual ground rate or UPS capped rate even if your order used another shipping method). Your initial shipping charge will NOT be refunded if items are returned for one of the following reasons: 1. ordered too many, 2. ordered the wrong color, 3. ordered the wrong size., 4. item no longer needed. No restocking fee will be applied.
If this is your first purchase with HTD and you are not 100% thrilled with our speakers, call us and we'll even send you prepaid UPS shipping labels to return the speakers to us (excludes shipments to/from Canada, Alaska, Hawaii, Puerto Rico, US Virgin Islands, and APOs and is limited to two pair of bookshelf or in-wall speakers, one center channel speaker, and one powered subwoofer -we will not pay the return freight for Tower Speakers).
Prior to returning any merchandise to HTD, please call toll free 866-483-2834 or complete our contact us form to obtain a return authorization number and complete instructions.
*An item that is returned without the original packaging and that has incurred damage that prevents the item from being sold in "like-new" condition may be assessed a fee of 15% or more of the original purchase price depending on the severity of the damage. |
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